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¨ One off jobs will be invoiced once the work has been completed and payable within 7 days.
¨ Ongoing jobs will be invoiced on a monthly basis and payable within 7 days.
¨ Any disbursements, being facsimile, courier, STD phone charges etc, incurred in connection with providing the service will be itemised on the invoice.
¨ Payment of invoices can be made by direct debit or by cheque, made payable to “Professional Transcribing Services”.
¨ If a cheque is dishonoured the fee will be charged and invoiced to the Client.
Confidentiality
¨ All information provided to Professional Transcribing Services by the Client, whether via email, facsimile, letter, dictation and the like, will not be disclosed or used for its personal benefit or communicated in any manner. All information is kept strictly confidential and this remains effective even after termination of any agreements or projects.
General
¨ Where circumstances beyond our control occur, eg loss of power, fire, breakdown of equipment and the like, services will be delayed or suspend without penalty, however we will work closely with the Client to reduce interruption as much as possible.
¨ Whilst we ensure that all dictation is transcribed accurately, it is the Client’s responsibility to proofread all completed work.
¨ Unclear or inaudible words will be time stamped.
¨ Any errors made by Professional Transcribing Services will be rectified at no extra cost to the Client.
